Recruitment Reinvention: Turning a Reactive Hiring Function into a Strategic Talent Engine
Impact at a Glance
Key results from this transformation
The Challenge
Retail expansion blocked by inability to hire fast enough - 72-day time-to-hire, 67% offer acceptance rate, and hiring managers losing confidence in HR. High-quality candidates were lost to competitors during lengthy processes.
Our Solution
Rebuilt recruitment function from ground up: implemented ATS, redesigned interview process, trained hiring managers, built talent pipeline strategy, created employer brand campaign, and established recruitment metrics dashboard.
The Impact
Transformed recruitment from bottleneck to competitive advantage, enabling aggressive expansion plans.
Services Provided
Complete Results
Time-to-hire reduced by 54% (72 days → 33 days)
Offer acceptance rate increased from 67% to 91%
Cost per hire reduced by 33% (AED 12K → AED 8K)
Manager confidence in recruitment process increased 71%
Quality of hire score improved from 3.1/5 to 4.5/5
Successfully hired for 28 new store openings on schedule
"Our recruitment team went from being blamed for expansion delays to being celebrated as enablers of growth. Night and day difference."
Source: CS B2B bundle
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