Capability Academy: Turning Training Spend into a 41% Performance Lift
Impact at a Glance
Key results from this transformation
The Challenge
Training completion rates were high (92%) but business performance wasn't improving. Gap between training and application was 6 months. No measurement of capability transfer to workplace.
Our Solution
Created Capability Academy model: competency framework by role, micro-learning modules, on-the-job application projects, manager involvement, peer coaching, and capability analytics dashboard tracking skill application.
The Impact
Shifted from training activity to capability outcomes with measurable performance improvement.
Services Provided
Complete Results
Performance improved by 41% in 90 days (capability to performance transfer)
Rework and errors reduced by 28% (quality improvement)
Employee confidence scores increased 36%
Skill adoption tracked via real-time capability analytics dashboards
Time from training to competency: 6 months → 3 weeks
Manager engagement in development: 31% → 84%
"The Capability Academy approach transformed how we think about learning - it's now about measurable capability, not course completion."
Source: Capability Academy PDF
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